Brunter Saxon Plus LLC

Our Services

Basic Service
$99.00

Ideal for small teams or startups just getting up and running.

  • Core Feature Access

    • Full use of our standard modules: user management, reporting dashboard, and basic API endpoints.

  • Standard Support

    • Email-based ticketing with 48-hour response time.

    • Access to our online knowledge base and community forum.

  • Regular Updates

    • Monthly software updates covering bug fixes and minor enhancements.

  • Onboarding Webinar

    • One live, 60-minute group webinar to get your team started.

  • Pricing

    • Simple, per-user subscription with no setup fees.

Servicio intermedio
$149.00

Designed for growing businesses that need deeper insights and integrations.

  • Everything in Basic, plus:

  • Extended Module Set

    • Advanced analytics (custom dashboards & scheduled reports)

    • Integrations with popular CRMs (Salesforce, HubSpot) and e-commerce platforms.

  • Priority Support

    • Email & live-chat support during business hours (24-hour SLA).

    • Quarterly “health check” calls with our Customer Success team.

  • Customization & Training

    • Up to 5 hours of configuration assistance (workflows, user roles).

    • Access to an on-demand video training library.

  • Enhanced Uptime Guarantee

    • 99.9% SLA with credits for downtime.

  • Pricing

    • Tiered per-user rate with optional annual commitment discount.

Servicio avanzado
$199.00

For enterprises and mission-critical deployments that demand full flexibility and white-glove care.

  • Everything in Advanced, plus:

  • Full Platform Customization

    • Custom development of up to 3 bespoke features or modules.

    • Dedicated sandbox environment for testing.

  • Dedicated Account Team

    • Named Account Manager and Solutions Architect.

    • Bi-monthly strategic review meetings to align on roadmap.

  • 24/7 Premium Support

    • Phone, chat, and email support around the clock with 1-hour SLA.

  • Onsite/Virtual Workshops

    • Up to 2 full-day workshops per year (requirements gathering, best practices).

  • Advanced Security & Compliance

    • SOC 2 report, custom data-retention policies, and single-sign-on (SSO) setup.

  • Dedicated Infrastructure

    • Option for private cloud or on-premise deployment.

  • Pricing

    • Custom quote based on scope, with volume and multi-year discounts available.